An unopened product can be returned for a full refund within 21 days of delivery if it’s still in its original, unopened packaging. This returns policy for unopened goods is in addition to your statutory rights and applies to purchases made online or over the phone. You must have your original receipt.
You have a right to return unwanted items bought over the phone and online, even if you have opened them for inspection. You should make sure the product is in cleaned condition without any physical and functional damage. You must let us know within 14 days from the day after delivery. Please contact us via our email and let us know the reason for changing your mind.